Applying for ESTA - Through customs in America

Through customs in America: Tips and Info

Published on 21 December 2025 New York Info

Lately, I’ve received many questions from tourists traveling to New York about customs in the United States. At the same time, many stories are appearing online and in the media. This often creates unnecessary uncertainty. In this blog post, I’ll explain step by step how customs works in the United States. I’ll also provide clear tips so you’re well-prepared for your trip and know exactly what to expect upon arrival in the United States.

Customs in America upon arrival in New York

US customs falls under the umbrella of Customs and Border Protection (CBP). This government agency is responsible for border control, immigration enforcement, and security. Therefore, CBP officers screen all travelers entering the country. Upon arrival in New York, you first go through passport control. Then, the CBP officer checks your purpose of travel, length of stay, and documents.

US customs also checks whether you meet the requirements of your ESTA or visa. They also check that you are not carrying any prohibited items. This may seem like a more extensive check than in Europe. However, the process is clearly structured. Moreover, officers follow established procedures. As a result, the checks proceed smoothly for most tourists.

Furthermore, CBP uses modern systems such as biometric checks and digital forms. This makes processing faster and more accurate. In short, US customs focuses on security and proper admission, while tourists with valid documents are admitted as usual.

Can you just be refused entry by customs in America?

The media regularly reports on tourists being denied entry by US customs. This creates the impression that entry is uncertain. However, for most tourists, this perception is incorrect. If you have a valid passport, an approved ESTA, and a clear purpose of travel, you will usually be admitted.

Although the political situation in the US has changed, the basic rules still apply. Therefore, this makes no difference to most travelers. US customs checks whether you are traveling temporarily and whether you are leaving the country again. They also assess your financial situation.

Rejection occurs primarily due to incorrect information, missing documents, or conflicting answers. Therefore, honesty is essential. If your travel dates match your ESTA application, the checks usually proceed smoothly. This minimizes the risk of rejection for tourists.

Are customs officials in America really that strict?

For many European tourists, US customs is the most nerve-wracking part of their trip. Border controls in Europe are often limited. In the United States, this is different. The controls are more visible and extensive, making customs officials appear stricter.

Yet, they follow established rules. Moreover, they operate within clear guidelines. US customs officers ask questions to verify your travel destination. They also pay attention to security and immigration regulations. This explains the direct communication.

It’s important to remain calm and answer clearly. This speeds up the conversation. Therefore, remember that strictness isn’t personal. It’s part of the standard procedure upon entering the United States.

How do you get through customs in America?

Upon arrival, you can sometimes face long lines at US customs. Therefore, patience is essential. Behavior also plays a significant role. Below are some practical tips.

1. Line up politely

Stand calmly in the designated line. Stay with your travel companions. Keep your documents handy. This will make the check run more efficiently. Furthermore, proper behavior demonstrates that you respect procedures. US customs expect travelers to follow instructions. By doing so, you prevent unnecessary delays.

2. Don’t joke about drugs, bombs, or politics

Jokes are inappropriate during checks. US customs takes security very seriously. Comments about drugs, weapons, or political views can be misinterpreted. This may result in additional security checks. Therefore, be businesslike and clear. This helps keep conversations brief and polite.

What questions can customs in America ask?

When it’s your turn, US customs will check your passport and ESTA. The officer will then ask a few questions. Your traveling companions will also be asked these questions. Respectful behavior is important. Therefore, here are some practical tips.

1. Put your phone away and say hello politely.

Put your phone away before you approach the counter. Make eye contact and greet politely. This allows the conversation to begin correctly and calmly.

2. Listen attentively to what is being asked.

Listen carefully and answer clearly. Ask for repetition if something is unclear. This prevents misunderstandings.

3. Don’t lie or provide incorrect information.

US customs will compare your answers with your ESTA information. Incorrect information can lead to additional checks. Therefore, answering honestly is essential.

What questions does a customs officer in America ask?

US customs often asks specific questions. These questions are based on your purpose of travel and length of stay.

1. Where are you going? If you’re going to New York, state that clearly.

2. Where are you staying? State the name of your hotel or accommodation.

3. What will you be doing? Indicate specific activities, such as sightseeing or visiting an observation deck.

4. How much cash do you have on you? Make sure you have a few hundred dollars and a debit card. This demonstrates financial independence.

5. How long are you staying? Indicate your departure date and the length of your stay.

Why does customs in America ask these questions?

Many questions are already answered in your ESTA application. However, US customs will ask them again to verify that your answers match. Therefore, it’s important that you complete your ESTA honestly and completely. Consistent information speeds up the verification process.

Applying for an ESTA for customs in America

An ESTA is required for tourists. There are many providers available. However, it’s wise to use the official website. This will prevent additional costs and errors. US customs will base their initial assessment on this application.

Is an ESTA a guarantee of acceptance through US customs?

An approved ESTA is no guarantee of admission. Ultimately, US customs will make the final decision upon arrival. The officer will assess your situation at that time. Therefore, accurate documentation and honest answers remain essential.

Are social media monitored by customs in America?

When applying for ESTA, you can list social media accounts. These accounts may be verified. Offensive or threatening content can lead to rejection. Incorrect account information can also cause problems. Therefore, honesty is crucial. U.S. customs officials may ask for this information upon arrival.

My experiences with customs in America

I’ve visited New York several times in recent years and have also gone through US customs on several occasions. Each time, my passport and ESTA were checked, and I was asked a few standard questions. During these checks, I had no negative experiences with customs officials. Communication was efficient and professional. When I answered clearly and honestly, the check was completed quickly. These experiences demonstrate that US customs generally operates according to established procedures, provided you have your documents in order and remain respectful.

New York Info

Hi, I'm Edward and I'm crazy about New York. I've visited the city several times over the past few years, and on New York Info I share my personal experiences, practical tips, and recommendations to help you plan your trip to New York.

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